The annual Dr Fox independent customer satisfaction survey for 2017 is now complete, the results of which continue to confirm our commitment to providing the best service possible is recognised by our customers.
97% of people were either ‘extremely happy’ (80.5%) or ‘very happy’ (16.2%) with the Dr Fox service (up from 93% on 2016), and 95.7% indicated they were ‘very likely’ or ‘extremely likely’ to use the service again.
The full survey results are available to view here.
We would again like to thank all our customers that took the time to respond to our survey this year.
One in ten men will experience sexual problems at some point. It’s fair to say that erectile dysfunction (ED) is a very real problem and can affect men across the spectrum. It doesn’t matter if you are gay, straight or bisexual – erectile dysfunction doesn’t discriminate. ED, or impotency, does tend to affect more mature males, but again, that’s not a given. A younger man going through a particularly stressful time or suffering from a medical problem may be just as likely to suffer from ED.
So, we are well aware of the problem but what can be done about erectile dysfunction? There are numerous treatments available. These include counselling or sex therapy, using medication (such as Viagra or Cialis), using equipment to assist (eg a vacuum pump), undergoing surgery, injections, implants and suppositories, or trying out alternative therapies. Read in full
Nitrofurantoin (MacroBID) is now available to women to buy online from Dr Fox in advance, ready for when needed. Nitrofurantoin is an antibiotic commonly used to treat uncomplicated cystitis. How to order online
In the past few years nitrofurantoin has replaced trimethoprim as the first line treatment for cystitis.
Approximately 30% of cystitis infections in the UK are currently (2017) resistant to trimethoprim, compared with 3% resistance to nitrofurantoin. Read in full
Pfizer’s new product will be called Viagra Connect and will contain 50mg of Viagra (sildenafil) in packs of 2, 4 or 8 tablets and is expected to be available Spring 2018. Pricing is unconfirmed but likely to be around £5 per pill.
The MHRA’s decision follows the expiry of Pfizer’s exclusive patent for Viagra in 2013, after which other pharmaceutical companies were permitted to supply their own Sildenafil tablets and prices were slashed. More recently (14 November 2017) the patent expired for Cialis (another popular drug for erectile dysfunction), and the price of generic Cialis (‘Tadalafil’) is significantly lower. Read in full
Lilly’s patent for Cialis expired in the UK 14 November 2017, allowing other drug companies to sell generic Cialis marketed as ‘tadalafil’.
Cialis is the original brand name for tadalafil, the active ingredient in Cialis. Cialis (tadalafil) was the second erectile dysfunction drug developed, after Viagra (sildenafil).
Within days of the patent expiry several companies released generic tadalafil products at much lower cost than branded Cialis. Read in full
Dr Fox introduced extra identity verification checks November 2017. All online clinics are required by the regulator, the Care Quality Commission, to have in place patient identity verification processes.
How the checks work
The majority of patients can be verified online instantly by referencing data on their credit profile. This is called a ‘soft’ check to validate identity only, and is not a check on a person’s credit-worthiness. The ID check will not affect their credit rating.
Patient’s must enter their correct full name and date of birth, and a delivery address that is registered with a payment card provider, bank or building society, finance provider, or electoral register, to pass an online credit check. Read in full
A common concern for many men, hair loss occurs when the hair follicles stop producing hair growth. Known as alopecia, it is particularly a worry for men, who often see a loss of hair as an unwanted sign of premature ageing.
The reality is that male pattern hair loss is in fact an entirely normal part of ageing – up to 100 hairs are lost from your head every day. However, given that you have more than 100,000 hairs on your head, you probably wouldn’t notice it day to day. Some individuals, however, experience excessive hair loss and it is these people that often suffer the most. What should be remembered, though, is that medical help is available. Read in full
The term ‘eczema’ usually refers to atopic eczema, and affects people of all ages. If you or your child experience eczema, you will likely already be familiar with its most common symptoms:
Skin rash on the cheeks, inside the elbows and knees, around the eyes
Dry and red skin
Mild to extreme itchiness
Agitation, problems sleeping
Eczema is not life-threatening and will often subside with age, but it is important to keep those symptoms at bay in order to relieve discomfort and avoid complications from skin infections, which can become severe. Read in full
Dr Fox introduced extra identity verification checks November 2017. All online clinics are required by the regulator, the 
A common concern for many men, hair loss occurs when the hair follicles stop producing hair growth. Known as alopecia, it is particularly a worry for men, who often see a loss of hair as an unwanted sign of premature ageing.
The term ‘eczema’ usually refers to