Contact us

If you have a Dr Fox account please login to send a message.

If you need to enquire about delivery of a posted item please login to check the order status or refer to the despatch confirmation email you will have received with a parcel tracking number.

General enquiries

• Email: info@doctorfox.co.uk
• Telephone: 0117 2050198
• Online contact form

Please quote your Dr Fox order number if you have one. Our team respond to enquiries within one working day and usually within a few hours. Please note that management cannot deal with individual medical enquiries.

Help and information

• Reset password
• Returns & refunds
• Deliveries
• Frequently asked questions
• Regulation / Complaints

Registered office: 40-42 Regent Street, Bristol BS8 4HU

Despatching pharmacy

Medical enquiries

To contact the Dr Fox doctors for medical advice please register or log in.

Once you are registered and logged in messages can be exchanged with our doctors securely (encrypted) in your My Account area.

When doctors reply to a message an email is sent asking you to login to view the reply.

Doctors can also be contacted at info@doctorfox.co.uk and on 0117 2050198. We respond to voice messages and emails the same or next day 9am-5pm Mon-Fri excluding bank holidays.

Write to us

Address written enquiries to: Dr Fox, 40-42 Regent Street, Clifton, Bristol BS8 4HU.

Your opinions

We are keen to receive feedback from customers/patients and any interested parties as this helps us to improve our service.

We are interested in hearing from doctors and others about our service and about new services we could provide.

Personal doctor's consultations

Dr Fox issues prescriptions only for the items listed on this website and does not provide other consultations.